Accessing digital GP services

Did you know you can save time by accessing essential GP services online, using a smartphone app or computer?

First, you’ll need to register with your practice online. You’ll only need to do this once.

Once you have registered, you will be able to:

  • Book and cancel appointments with your doctor, nurse or GP team member. Your surgery will pick the appointments that can be booked online, and show you which upcoming appointment slots are available
  • Order repeat prescriptions, which will automatically be sent to your chosen pharmacy
  • Arrange an online consultation by secure video link with a doctor, nurse or GP team member
  • Securely view parts of your GP medical record.

The NHS app and NHS.UK also offer self-care advice. Using your NHS account on the app gives access to trusted NHS information and advice on hundreds of conditions and treatments. You can also ask questions to get instant advice or medical help near you.

NHS.UK: Health A to Z

If you need to be seen face-to-face by a health professional, you will still be able to. Online appointments help free up face-to-face appointments for when people need them most.

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