Our approach to working with people and communities

Working with people and communities effectively helps ensure that we commission the right services in the right way to meet the needs of the population we serve.

We have co-produced a charter which outlines in more detail our vision for the work we do, and the principles we will seek to follow in all of the work we do.

Our working with people and communities charter

Patient and Public Involvement Forum

The Patient and Public Involvement Forum (PPIF) is a committee of the Governing Body and is chaired by the lay member for patient and public involvement. The forum is responsible for ensuring that the ICB fulfils its duties around patient and public involvement and equality and diversity.

Annual report

Our Patient and Public Involvement (PPI) Annual Report explains the different ways in which we involve patients and the public in our commissioning activity.

We believe that the public, patients and carers should be at the centre of our plans and getting the views of local people is very important to us.

Below is the report produced for the CCG. A new annual report for Bristol, North Somerset and South Gloucestershire ICB will be published soon.

BNSSG CCG Annual PPI Report 2018-2019

Reimbursement – enabling patient and public involvement

The ICB is committed to working together with patients and the public to improve the health of people living in South Gloucestershire. For effective involvement, people need to feel supported, and for their contribution to be valued.

In valuing the contribution of stakeholders, the CCG recognises that it needs to remove the financial barriers that can prevent participation. Patients and public should not be out of pocket as a result of their involvement with the CCG so reasonable expenses will be reimbursed.

Reimbursement is made for patient and public stakeholders who have been invited to attend an engagement event or meeting relating to a specific project or work stream being delivered by the CCG.

This could include work being undertaken at any stage of the commissioning cycle, including planning strategies, considering service changes, or providing input to procurement processes.

Where reimbursement is available the eligibility and entitlement will be made clear to stakeholders at the point at which they are invited to attend. Please see below our Reimbursement Policy and schedule of rates. Please note that this policy is in the process of being updated and a new version will be published in due course.

Patient and Public Reimbursement Policy

Schedule of Reimbursement Rates